FAQ

Frequently Asked Questions

Common answers on ordering, delivery and technical topics.

Orders & delivery

What is the minimum order quantity (MOQ)?

Standard DIN items can ship from warehouse stock in piece quantities. Custom coating, OEM lengths or project-based production have MOQs that vary by product and volume — contact us for details.

What are typical lead times?

In-stock products are usually dispatched within 1–3 business days across Türkiye. Made-to-order or special coating lead times are quoted per project.

Which regions do you ship to?

We deliver throughout Türkiye via logistics partners. Export requests (EXW/FOB/CIF) are evaluated on a project basis.

Products & technical

Which standards do you manufacture to?

We supply bolts, screws, nuts and washers to DIN and ISO standards. Product pages list the standard number, material grade (e.g. 12.9, A2/A4) and size range.

Can you produce custom sizes or OEM parts?

Yes. We evaluate custom lengths, pitches and coatings based on drawings, samples or DIN references. Share technical details and target quantity in the quote form.

Can I get datasheets or CAD files?

Selected products include PDF dimension tables and STEP files on the product detail page or on request. Browse the catalog by DIN number or size (e.g. M6) to find the right item.

Quotes & contact

What information should I send for a quote?

DIN/standard number, size (diameter × length), material/coating, quantity and delivery location are enough. We aim to respond within the same business day.

Do you publish a price list?

As a B2B supplier we quote per project, quantity and lead time rather than publishing a general list. Browse the catalog and submit the quote form for pricing.

How can I get technical support?

Reach us by phone or email Mon–Fri 08:30–18:00. You can also use the technical calculator on this site for hole diameter, torque and screw length.

Did not find your answer?

Our sales team can help with DIN selection, stock and lead times.

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